For Taxi Reservations
Call (703) 920-3333
We have the most advanced reservations, dispatching and routing system in the industry. Our systems and controls allow us to provide the safest, quickest and most reliable service possible to our customers.
Our cutting-edge, zone-based system uses Mobile Data Terminals and Samsung smart tablets, which allows us to dispatch a vehicle to any location in our service area at the touch of a button. It also allows our dispatchers to see exactly where our vehicles are located, allowing call takers to tell our passengers with great accuracy how long it will take for their taxi to arrive. These systems, combined with our knowledgeable drivers, allow us to reduce response time and enhance customer satisfaction.
We have also developed numerous processes for facilitating the flow of information between the reservations center, dispatch, and drivers, which is essential to the success of a taxi service. Our system enables dispatchers to easily contact drivers by sending messages to their smart phones, so they can instantly send directions, traffic updates and other important notices to keep drivers informed and aware.
And our advanced call center system is open 24 hours/day, 7 days/week. Our call centers are staffed with knowledgeable, polite, professional personnel who are trained in area locations and expected fares. When agents complete the reservation process, the information input into the computerized reservation system is instantaneously forwarded to our dispatchers.